Mike Shelton Worcester (Bosch) Oil Boiler Repair & Service

Having a pair of oil boilers and also just arrived in a new house in a new area and not knowing anybody in 'the trade' is a worry. After a quick review of a number of oil boiler service engineers Mike was booked in. I liked his mater of fact approach on costs before any commitment for repairs are made and his onsite explanation of his own trusted processes to diagnose any issues outside a normal service. One boiler was a simple service - the other was a lengthy unpicking of some highly dubious bodges. At every stage of the repair (note the drop of the word 'service') Mike explained each cause and effect of the problem(s) - it was a voyage of discovery from blanked off water feeds, stuck switch over valves and fried circuit boards. I went from having a Frankenstein monster of a boiler to a purring boiler that is operating as per the spec when first delivered. If asked I wouldn't hesitate to recommend Mike for any boiler work required.

Absolutely excellent service, not only very rapid response time but carried necessary spare parts on his van so no second visit necessary.

I called Mike when the boiler packed up on New Years Eve. When I spoke to Mike he asked really good questions about the boiler and what lights were on/off and the circumstances of it not working. He was able to come out the same day (within 2 hours) which was a miracle given the day of the year! He was professional and efficient, he fixed the boiler in an hour or so and provided an overview of what the problem was and how he had fixed it, which was really useful to understand. He was fantastic and I'll definitely use him for years boiler services and any work in future. I would 100% recommend Mike