Reviews

Google 5 Star Reviews 


David Hughes   3 months ago

Excellent service

Very instructive explanations and extremely thorough. 


 

Mark Goddard   5 months ago

Mike is fabulous

Clearly knows his trade inside out and genuinely cares about customer service and satisfaction.  Could not be better


 

Paul Clive   7 months ago

Mike has been looking after my boilers for years 

I particularly like the fact that he genuinely enjoys what he does and consequently he does it very well indeed. He works quickly and cleanly, all the while explaining what he’s doing and why.  He loves the process of problem solving.  When my boiler was completely filled with washing machine water, caused by a frozen pipe, he calmly assessed the situation took components apart and dried them and in the end restored the boiler to perfect working order.  He didn't just replace the major parts and present me with a big bill. I can't recommend him highly enough!


 

Al Allaway   8 months ago

Absolutely First Rate 

Mike not only did an A1 service but his knowledge and advice has saved me a fortune in running my house. It's never been so efficient. I genuinely would not use anyone else. A true professional and someone who just loves what he does. I'd give you 6 Stars if I could.


 

Simon Stubbs   a year ago

What an excellent experience

Mike really knows his stuff and has all the parts to hand so issues can be dealt with immediately. It is so reassuring to know Mike is just on the end of a phone call.

 


Andrew Carlisle   a year ago

Mike was simply fantastic

He came out at short notice and fixed all issues we had with our oil boiler. He has a wealth of experience and took time to explain what he was doing. Would highly recommend to all. We’re new to the area and based on this experience we will continue to use Mike for many years to come.


 

Ryan    a year ago

I contacted Mike after being let down by another local tank service company

Mike did a very thorough job and explained what issues we had with the boiler. He was able to fit the correct parts, service the boiler and get us back up and running in quick time.  I would highly recommend Mike.


 

Phillip Butler   a year ago

Heating system maintenance

Professionalism, Punctuality, Quality, Responsiveness, Value


 

Paul Rollings   a year ago

Professionalism

Mike came out to us Saturday afternoon within an hour of our call to repair  our boiler. He has all the parts on his van so was able to diagnose and replace the part within the hour. Very professional service and we will be using him again to service our boiler. Highly recommend Mike.


 

Damian Bull   2 years ago

Quality & Responsiveness

I contacted Mike after being let down by another firm who had quoted over a £1000 to repair an oil burner problem that we inherited when we moved house.  Mike responded to my initial email contact quickly and although unable to do an onsite repair that day, offered me some great pointers on what to look at over the phone.  I swapped the capacitor and happily the burner fired up successfully.  Will certainly be looking to use Mike's experience and skills to service the boiler in future.  Highly recommended. Thanks Mike


 

Julia Ormanroyd   2 years ago

Mike was really professional and knowledgeable

He provided a report from the service with recommendations.  I will definitely be recommending Mike in the future.

 


Tony Wale   2 years ago

Absolutely excellent service 

Not only very rapid response time but carried necessary spare parts on his van so no second visit necessary.


 

Denis Jones  2 years ago

Professionalism and Quality

Having a pair of oil boilers and also just arrived in a new house in a new area and not knowing anybody in 'the trade' is a worry. After a quick review of a number of oil boiler service engineers Mike was booked in. I liked his mater of fact approach on costs before any commitment for repairs are made and his onsite explanation of his own trusted processes to diagnose any issues outside a normal service.  One boiler was a simple service - the other was a lengthy unpicking of some highly dubious bodges.  At every stage of the repair(note the drop of the word service), Mike explained each cause and effect of the problem(s) - it was a voyage of discovery from blanked off water feeds, stuck switch over valves and fried circuit boards.  I went from having a Frankenstein monster of a boiler to a purring boiler that is operating as per the spec when first delivered.  If asked I wouldn't hesitate to recommend Mike for any boiler work required.


 

Sam Woodyatt   3 years ago

Attended same day 

To fix my boiler after I had ran out of oil. Friendly chap.


 

Mel Morris-Jones   3 years ago

Mike has been an absolute star 

Coming out to us and fixing a problem within an hour on New Year's Eve and then going above and beyond to find a second leak under the floor on New Year's Day. He is very thorough, takes time to explain what the problem is and what needs to be done to fix it and is very generous with his knowledge.  He's a lovely guy, very respectful of both you and your property, makes the minimum of mess and gets the job done with minimum of fuss.  Highly recommended for anyone with an oil-fired boiler.  You won't find better service.


 

Sophie Wilcox   3 years ago

I called Mike when the boiler packed up on New Years Eve

When I spoke to Mike he asked really good questions about the boiler and what lights were on/off and the circumstances of it not working. He was able to come out the same day (within 2 hours) which was a miracle given the day of the year!  He was professional and efficient, he fixed the boiler in an hour or so and provided an overview of what the problem was and how he had fixed it, which was really useful to understand.  He was fantastic and I'll definitely use him for years boiler services and any work in the future.  I would 100% recommend Mike.


 

Jennifer Parry   3 years ago

I contacted Mike on-line 

For a quote to fix a cold radiator.  He rang me the same day and, after a very useful conversation about the radiator and my old oil fired system, which I intend to replace next year, Mike gave me contact details of suppliers and installers which I could consider when I was ready to go ahead.  And the cold radiator?  I took Mike's advice as to what the problem might be, followed his instructions, and fixed it myself!  Amazing customer service.  Thanks for your time, help and advice Mike.


 

Zippy Off rainbow   3 years ago

Great service by a top notch oil boiler engineer

10/10, mike knows his oil boilers and carry’s spares, offers quick diagnosis and repairs.


 

Philip MarsayJone   3 years ago

Mike came out to my Worcester Bosch boiler that would not run. 

His response time was great. Very friendly, knowledgeable guy providing an efficient service. I will definitely be using him again


 

Arlette Bourton   3 years ago

Mike Shelton came to service 

Our very old Worcester Heatslave oil boiler, which needed a couple of things replacing. This proved no problem for Mike since he carries a vast selection of Worcester-Bosch spares - so nice not to have to wait for a part to be ordered and fitted a week or so later.  We found Mike totally competent and knowledgeable.  He talked us through the repairs and explained very clearly why parts needed replacing.  

He comes complete with a ready smile and wicked diagnostic kit.  Look forward to your visit next year, Mike.  Thank you.


 

Chris Croft   3 years ago

Mike Shelton visited us by appointment 

To find out why our oil-fired Greenstar Heatslave  boiler wasn't working.  It was the first time we'd used him so we didn't know what to expect.  We needn't have worried: Mike was knowledgeable, experienced, efficient and most important honest.  He fitted a new fuel pump to our boiler and had us back in business within the hour.  Mike takes a priced in his work and his care for the environment.  Would I ask mike to help us again and would I recommend him to friends?  Yes, empthatically on both counts!  Thanks for your help, Mike.


 

Helena Lewis   4 years ago

After 6 weeks of no hot water 

In my kitchen and a bun fight with a useless home emergency insurance company I called Mike.  He was out within 24 hours and sorted the problem within a nano second of arriving like a zen boiler wizard.  He then talked me through my boiler step by step and advised me what work needed doing if I wanted it.  his pricing is totally clear and transparent and he is a great chap - personable and informative.  I can hardly hear my reconditioned bionic boiler running now and the savings on fuel I imagine will be huge.  Thanks Mike - I shall be singing your praises all round the shire.


 

Sue Abb   4 years ago

Excellent service

Replied to my message very quickly and arrived the same day to sort out the problem.


 

Katharine Parker   4 years ago

Boiler Lock Out

Many will know that awful moment when you realise that your boiler has locked out and you discover that the oil tank is empty.   I managed to arrange an oil delivery fairly quickly and then I rang Mike Shelton to ask if there was any chance that he could fit in priming it for me.  Efficient and helpful as always, Mike was at my home in little over an hour and very soon after I had hot water and hot radiators.


 

Barry Downer   4 years ago

Mike is the 'steely eyed rocket man' of boiler engineers

We contacted him at the start of the day and by lunchtime he was in our kitchen working his magic to get our old oil boiler working again. He is knowledgable highly skilled and an all-round nice guy.  Thanks you Mike for your prompt response to our crisis and for getting us warm again!  Highly recommended.


 

Colin Lovesey   4 years ago

Mike came out to our property 

I'd bought where the boiler wasn't working.  I needed to get the place warmed up because it had become damp and musty whilst empty, so he came at short notice which was great. He used his diagnostic equipment to isolate the fault very quickly, carried all the necessary spares and had it working within 10 minutes.  We were very impressed with the service and reasonable cost and would definitely use him again and thoroughly recommend him.


 

David Webb   4 years ago

Mike carried out a service on my boiler 

Identifying and clearly demonstrating the issues he encountered. Mikes charges are reasonable and I have full confidence in his work. I will be booking him  for next year's service.


 

Derek O'Brien   5 years ago

Just phoned Mike about a problem 

With our Worcester Boiler as we had no hot water. Even though Mike was on holiday he talked us through the issue and sorted the problem out over the phone. Didn't even ask for payment. Amazing guy. Now trying to persuade him to come and service our boiler annually. This guy really knows his stuff!


 

Nicky Price   5 years ago

Mike has been our go to person now for several years 

With a regular boiler service completed without fail. Mike is keen to explain any issues so that you fully understand any arising problems and deals with them there and then. We have never known Mike to have to go and fetch a part which is great if something has gone wrong.  Mike truly is trustworthy and reliable and we certainly won't be going anywhere else.


 

Peter Fulford   5 years ago

What a fantastic person

Mike took the time to help me and talk me through what I needed to do in order to resolve my issue over the phone. It was a simple repair but has made a huge difference to me and my family as living without hot isn't very nice.  I was able to resolve the simple issue myself with Mike's help.  I'm extremely grateful and I would recommend mike to everybody I know. Top man, great engineer that really knows his trade.  - Keep up the great work Mike.


 

Ed Baverstock   5 years ago

Boiler packed up over Christmas, called Mike

He came out same day and fixed the problem. Working fine now. Excellent service, thank you.


 

Andy Day   5 years ago

A few weeks back we had an issue with out Oil 

Boiler in a property we had just moved into. We called Mike at 10:30 on a Sunday and he was onsite fixing the issue by 11:30.  Very friendly service and more than happy to explain what he was doing.  He also helped diagnose and an issue with the Oil tank its self, which is now also under repair.  Wouldn't hesitate to recommend, hope he will be able to come and visit in a year for the next boiler service


 

Ross and Sarah Liversidge   5 years ago

Sent Mike a text 

At 8.50 on Saturday morning and he rang straight back. Unfortunately I was outside his call out area but he took the time and trouble to talk me through a safe, temporary fix that got me up and running by 9.00.  I thought this sort of service no longer existed but I was wrong.  Weather forecast for this weekend is colder than Russia and thanks to mike we will be nice and toasty!


 

Susie C   5 years ago

Just first class

Friendly, efficient and explained things to me in a way even I understood.  Doesn't get any better than that. Would recommend to anybody wanting their boiler sorted.


 

Caroline Cashmore   6 years ago

Efficient, prompt and courteous

Rang up 9am this morning, all fixed and nice warm house by 3pm.



Ed Cairns   6 years ago

If Carlsberg did heating engineers! 

Mike sorted a problem over the phone for me, that others seemed to have no idea about. All I'd had was doom and gloom and offers of someone coming out in a week - Mike sorted problem straight away, and I've now booked him to do all servicing for me. He's a great find, absolute expert.


 

Paccollars   7 years ago

Brilliant guy 

Phoned in the morning came out same day